Returns Policy

Welcome to AA Fitness Gear, Your premier destination for high-quality Fitness goods. We understand that sometimes a product may not meet your expectations or needs. That’s why we offer a straightforward return policy to ensure your satisfaction. Please take a moment to familiarize yourself with our return policy guidelines below.

  • Return Eligibility:

  • You may return items purchased from AA Fitness Gear within 30 days of delivery.

  • Returned items must be unused, in their original condition, and include all original packaging and tags.

  • Customized or personalized items are not eligible for return unless they are defective or damaged upon arrival.

  • Clearance or final sale items cannot be returned or exchanged unless they are defective or damaged upon arrival.

  • Initiating a Return

  • To initiate a return, please contact us.

  • Provide your order number, the item(s) you wish to return, and the reason for the return.

  • Our customer service team will assist you with the return process and provide any necessary instructions.

  • Return Shipping:

  • Customers are responsible for return shipping costs, except in cases where the item received was incorrect, defective, or damaged. Please let us know with in 24 hours of receiving the product if you receive the product incorrect, defective, or damage

  • We recommend using a traceable shipping service and retaining your shipping receipt for your records.

  • Ensure that the returned items are securely packaged to prevent damage during transit.

  • Inspection and Processing:

  • Once we receive your returned item(s), our quality control team will inspect them to ensure they meet the return eligibility criteria.

  • Refunds or exchanges will be processed within 1-3 business days after the returned item(s) have been received and inspected.

  • Refunds will be issued to the original payment method used for the purchase.

  • Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately upon receipt to arrange for a replacement or refund.

  • Provide clear photos of the damaged or defective item(s) to expedite the resolution process.

  • We will cover the return shipping costs for damaged or defective items and ensure that you receive a replacement or refund promptly.

  • Policy Updates:

  • AA Fitness Gear reserves the right to update or modify this return policy at any time without prior notice. Any changes will be effective immediately upon posting on our Website.

  • It is your responsibility to review this return policy periodically for updates or changes.

  • We value your satisfaction and are committed to providing exceptional customer service at AA Fitness Gear. If you have any questions or concerns regarding our return policy or need assistance with a return, please don't hesitate to contact us. Thank you for choosing us!